FAQ
Age restrictions
Watching the wakeboarding in Pwllheli Marina or at Abersoch Beach is free and you can be any age to attend. However if you want to go to the festival site you must be 16 or over on the day of the festival, there are no exceptions. Strict ID checks will be in place at the entrances – the only form of ID we accept are a passport, driving license, or one of the government approved proof of age cards, such as the Citizen Card, which bear the PASS logo. We don’t accept photocopies of passports or driving licenses.
Alcohol
There are a number of bars throughout the site, and there will be a bar in the campsite. Wakestock operates a Challenge 25 policy which means anyone who appears to be under the age of 25 will be asked for ID at the entrance and at the bars when buying alcohol. Please read the ID section for more information on the ID we accept.
You are not permitted to take any alcohol into the arena, but each camper who is over the age of 18 can take a reasonable amount of alcohol into the campsite. By a reasonable amount we mean one case of beer or cider and / or one litre bottle of spirits per person. We don’t allow any glass in the campsite so any alcohol brought on site must be in cans or plastic containers.
Wakestock operates a zero tolerance policy towards underage drinking – anyone who is under 18 and found in possession of alcohol will have their wristband removed and will be ejected from site.
Camping
There is no specific limit on the size of tent you bring, but if you have a very large tent we do ask that there are a good number of people staying in it to allow room for all the tents. We don’t allow gazebo’s on site.
Crime
Wakestock employs one of the most respected security and stewarding companies in the business who are on site 24 hours a day throughout the festival and the police are also present on site. Unfortunately there are always some people who target festivals and thefts do occur on site every year particularly from tents. We recommend that you don’t leave any items on value in your tent – try not to bring anything of value to the festival, but if you have to we recommend you book secure storage through the Charge & Store facility to keep your possessions safe. Please also keep anything of value out of sight in your vehicle if it is parked on site. If you see anyone acting suspiciously on site please report this to the nearest steward.
Food
If you’re camping on site you can take food into the campsite. Please note we do not allow camping stoves or BBQ’s anywhere on site. There are plenty of reasonably priced food stalls within the campsite and arena.
Fires
Fires are not permitted anywhere on site.
Funfair
There will be funfair on site again this year which will be located in the music arena and the campsite.
ID
Wakestock operates a Challenge 25 policy which means anyone who appears to be under the age of 25 will be asked for ID at the entrance and at the bars when buying alcohol. The only forms of ID we accept are a passport, driving license or one of the government approved proof of age cards which has the PASS logo on such as the Citizen Card which you can apply for online at www.citizencard.com. You have to bring the original documents – we don’t accept photocopies. If you are worried about losing your passport or driving license on site we recommend booking secure storage via the Charge & Store facility – you can pay for this in advance when you book your tickets, or on the day.
Items not allowed on site
No pets, glass of any kind, BBQ’s, camping stoves, fireworks, laser pens, illegal substances, any substances which can reasonably be considered a legal high, weapons or items which may be considered offensive weapons are allowed on site. You cannot take alcohol into the arena. Searches will be carried out by the security staff at the entrances, and prohibited items will be confiscated.
Money
There will be ATMs available in the main arena – alternative cashpoint facilities are available in Pwllheli or Abersoch
Parking
There is ample car parking available on site which costs £10 in advance or £20 on the day. Please make sure you follow the signs to the correct car park – don’t rely on Satnav as it may direct you to the wrong area. Please note that if you exit the car park in your vehicle during the weekend you will have to pay for parking gain when you re-enter the car park, so we recommend leaving your car in the car park for the weekend and using the shuttle buses provided.
Performance Times
The set times for all the acts will be available on the festival lanyards which you can buy on site –or you can buy the Wakestock phone app which will also contain all the set times.
Shuttle Buses
Due to rising costs we are unable to continue to provide a free shuttle bus service, however we will still be running a shuttle bus service all weekend between the site, Pwllheli and Abersoch. A shuttle bus pass costs £7 per person and can be bought either in advance when you buy your tickets, or on site at the box office. The pass entitles you to use the buses as much as you want to during the weekend.
We will once again be running shuttle buses between Bangor Station and the festival site – the costs of the service is £7.00 each way and the journey takes about 1.5 hours. For more information CLICK HERE
You can also book direct travel to the festival site from over 26 locations in the UK with the Big Green Coach Company CLICK HERE for more information.
Thursday night arena entry
We will be opening up one of the main arenas for the campers on Thursday night and Propaganda will be hosting a pre-party. Entry to this party costs £10.00 per person and you can buy your pass in advance when you book your tickets, or on the day. You need to have a weekend camping or VIP weekend camping ticket to get access to the Propaganda pre party, in addition to the Thursday night arena pass.
Tickets
If you have any enquires regarding the tickets you have booked please contact the ticket agent who you made the booking through. The staff at the Wakestock enquiry line cannot answer any questions relating to existing ticket bookings.
Welfare
To ensure that campers at Wakestock are well supported, we have a free 24 hour onsite welfare team on hand. The team consists of Children and Young Peoples NHS Staff and Youth Workers, who are able to offer a range of services, including:
* 24 hour face to face help desk,
* minor tent repairs
* help with any personal care
* free emergency contraception and condoms
* confidential advice regarding alcohol
* sun awareness education and sunscreen
* drug and alcohol care and advice
* a range of health advice for young people
* Free drop in facility with advocacy and support, shelter, warm drinks, etc.
The welfare team are there to meet your needs and are able to turn their hand to most things so long as its legal and in your best interests. Pay them a visit anytime. They are located on the edge of the main camping field next to first aid.
The Samaritans will also be on site should you need someone to listen to you in confidence.
For more information on the medical services on site please Click Here
If you have any other questions then please email info@wakestock.co.uk or you can call us on 01758 741095.
